If one of your neighbors is creating excessive noise:

1. You must first call the Regulations Department (+52 376 765 8000 ext. 5125) during business hours, or Chapala Police (+52 376-765-4444) outside of business hours to report the incident.

2. If the police are unable to resolve the problem, make a video or audio recording (e.g. using a cell phone) to document the noise.

3. (Optional) Measure the noise using a noise measuring app (e.g. Decibel X, Decibel Pro, NIOSH, etc.).

4. Send email with details (police report, date, time, duration, and recordings) to colonoschulavista1@hotmail.com.

If you are experiencing "continuous and annoying" barking from one or more of your neighbor's dogs:

1. First call the Ecology Department (Ecología) at +52 333 713 3193 during business hours to report the incident.

2. OPTIONAL: If the Ecology Department is unable to resolve the issue, you can also call the IJA (Instituto de Justicia Alternativa) in Chapala at +52 33 13 80 00 00 ext. 930 to meet with a third-party mediator to resolve the issue with your neighbor. See: https://ija.gob.mx/Tramites/

3. If you are still unable to resolve the issue, the board will need documentation as to why you consider the barking to be "continuous and annoying". Make one or more video or audio recordings (e.g. using a cell phone), totalling at least 30 seconds in duration, to document the persistence of the barking.

4. Make note, or keep a log of details, e.g.:

• Street address of barking dog(s)

• Number of dogs involved

• Date(s) & time(s) of barking incidents

• If barking occurs on particular days of the week, note which days

• How often the barking occurs on a typical day and for a typical week

• Anything that seems to trigger the dog(s)

  4. Send email with the above documentation, including details of your call to the Ecology Department, to colonoschulavista1@hotmail.com.

Please report any vehicles that have been abandoned in the streets of Chula Vista for 30 days or more by messaging Chapala Municipality at WhatsApp +52 331-891-1111.

Send email with details of the violation to colonoschulavista1@hotmail.com.